Effective Date: 23 July 2025
Business Name: Western Zons
Website: [www.westernzons.com]
Email: westernzons@gmail.com
Please read these Terms and Conditions (“Terms”) carefully before using our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website.
1. About Us
Western Zons is an online retailer based in Dhaka, Bangladesh, specializing in women’s fashion accessories including bags, watches, and jewellery.
2. Eligibility
By using this site, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.
3. Products and Pricing
- All prices are listed in Bangladeshi Taka (৳) unless stated otherwise.
- We reserve the right to change prices, product descriptions, or availability at any time without notice.
- Product images are for illustration purposes only. Colors and details may vary slightly due to photography or screen settings.
4. Orders and Payments
- All orders are subject to acceptance and availability.
- Upon placing an order, you agree that all information provided is accurate and complete.
- We accept payments through secure gateways (e.g., SSLCommerz, bKash, Nagad, PayPal).
- We reserve the right to refuse or cancel any order at our sole discretion, including for pricing errors or stock issues.
5. Shipping and Delivery
- We deliver throughout Bangladesh. International shipping may be available upon request.
- Delivery times are estimates and may vary based on location and logistics.
- We are not responsible for delays caused by couriers, customs, or force majeure.
6. Return and Refund Policy
- You may request a return or exchange within 3 days of receiving your item, provided:
- The item is unused, in original packaging, and in resalable condition.
- You notify us via westernzons@gmail.com with order details and reason for return.
- Refunds are processed after we inspect the returned item.
- Some items (e.g., earrings or intimate jewellery) are non-returnable for hygiene reasons.
- Shipping fees are non-refundable unless the return is due to our error.
7. Promotions and Discounts
- Promo codes must be applied at checkout and cannot be combined with other offers unless specified.
- We reserve the right to cancel or modify promotions at any time.
8. User Conduct
By using this website, you agree to not:
- Violate any local, national, or international law or regulation
- Post or transmit any harmful, threatening, abusive, defamatory, or offensive content
- Interfere with the security or integrity of the site or its services
- Attempt to gain unauthorized access to the website or user accounts
9. Intellectual Property
All content on this website—including product images, logos, designs, text, graphics, and layout—is the property of Western Zons and is protected under copyright and intellectual property laws.
You may not copy, reproduce, distribute, or use any content without written permission from us.
10. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
- Our total liability for any claim related to our website or products is limited to the amount you paid for the product.
11. Privacy Policy
Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without notice. Continued use of the website after such changes constitutes your acceptance of the new Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Bangladesh, and any disputes will be subject to the exclusive jurisdiction of the courts of Dhaka.
14. Contact Information
If you have any questions about these Terms, please contact us:
📧 Email: westernzons@gmail.com
📍 Address: Dhaka, Bangladesh