Effective Date: 23 July 2025
Thank you for choosing Western Zons (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [www.westernzons.com] (the “Website”), and informs you of your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).
If you have any questions or concerns about this Privacy Policy or our practices with regard to your personal data, please contact us at westernzons@gmail.com.
1. Who We Are
- Business Name: Western Zons
- Address: Dhaka, Bangladesh
- Email: westernzons@gmail.com
- Website: www.westernzons.com
- Data Controller: Western Zons (for the purposes of GDPR)
2. What Data We Collect
We may collect the following categories of personal data:
a) Personal Identification Data
- Full Name
- Billing and Shipping Address
- Email Address
- Phone Number
b) Payment Information
- Payment method details (e.g., via Stripe, PayPal, or SSL-secured card processing services)
Note: We do not store or process your complete payment card information. This is handled by secure, GDPR-compliant third-party payment processors.
c) Technical & Usage Data
- IP Address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website URLs
d) Marketing & Communication Preferences
- Email subscription status
- Communication interactions
3. How We Collect Your Data
We collect data in the following ways:
- Directly from you via forms (e.g., placing an order, subscribing to a newsletter, contacting support).
- Automatically via cookies and tracking technologies.
- Through third-party services (e.g., payment gateways, analytics tools).
4. Why We Collect Your Data (Legal Basis for Processing)
Under GDPR, we rely on the following lawful bases for processing your data:
| Purpose | Legal Basis |
|---|---|
| To process your orders and deliver products | Contractual Necessity |
| To respond to inquiries | Legitimate Interest |
| To send marketing communications (if you opt-in) | Consent |
| To improve our website | Legitimate Interest |
| To comply with legal obligations | Legal Obligation |
5. Cookies and Tracking Technologies
We use cookies to:
- Enable core functionalities (e.g., shopping cart)
- Analyze website performance (e.g., via Google Analytics)
- Enhance user experience
You can manage your cookie preferences in your browser settings. For more details, please refer to our Cookie Policy.
6. Who We Share Your Data With
We may share your data with trusted third parties for the purposes listed above, including:
- Payment processors (e.g., PayPal, SSLCommerz, Stripe)
- Courier/delivery partners
- Web hosting and analytics services
- Email marketing services (e.g., Mailchimp)
These parties are GDPR-compliant and only use your data as instructed by us.
7. International Data Transfers
As we are based in Bangladesh, your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards such as:
- Standard Contractual Clauses
- Secure encrypted communication
- Compliance with international data protection standards
8. How Long We Keep Your Data
We only retain your personal data for as long as necessary for the purposes described in this policy or to comply with legal, tax, and regulatory obligations.
- Customer order data: up to 6 years
- Marketing data: until you unsubscribe
- Technical logs: 12–24 months
9. Your Data Protection Rights (GDPR)
If you are an EU or UK resident, you have the following rights:
- Right to Access – Request copies of your personal data
- Right to Rectification – Request correction of inaccurate data
- Right to Erasure – Request deletion of your data
- Right to Restrict Processing – Request limited use of your data
- Right to Data Portability – Receive your data in a machine-readable format
- Right to Object – Object to data processing based on legitimate interests
- Right to Withdraw Consent – At any time, for marketing or other optional purposes
- Right to Lodge a Complaint – With your local data protection authority
To exercise any of these rights, email us at westernzons@gmail.com.
10. Data Security
We implement robust security measures to protect your data, including:
- SSL encryption
- Secure servers and firewalls
- Access controls and data minimization practices
- Routine security audits
However, no system can guarantee absolute security. Please contact us immediately if you suspect any unauthorized activity.
11. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
12. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.
13. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. The updated version will be indicated by a new “Effective Date” and will be posted on this page.
We recommend reviewing this policy regularly to stay informed of how we are protecting your data.
14. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
📧 Email: westernzons@gmail.com
📍 Address: Dhaka, Bangladesh